Mercedes-Benz Barrie | Customer reviews

Your opinions on

Carla Botelho

Dear Reza, I wanted to express my sincere gratitude for your assistance. I appreciate your patience and expertise in helping me find the perfect car for our family. It was a delight working with you during this purchase. Mercedes-Benz team in Innisfil are truly amazing. I felt very welcomed and at ease during my purchase thanks to these guys. Will definitely be using them.

Jamie Hinton

My husband and have bought our 3rd vehicle with Mercedes Barrie. We have always loved the service we have received. In the service department, Jeremy Burke and Faith Walton provide great assistance and Sonia Ganji Namin and Raymond Loi are very thorough and personable in regards to our recent purchase. Meeting with Michaela helped us get to know how to use all the settings in the vehicle. She was great and very informative. We wouldn't consider going anywhere else.

Alex Comlekci

Even if you aren't purchasing a Mercedes-Benz, you get the Mercedes-Benz treatment/dealer experience. Saleswoman Sonia was absolutely lovely, quick to respond, courteous, and overall provided a wonderful purchasing experience. Mikaela (hope I'm spelling that right!) who took care of vehicle delivery was also wonderful and accommodating. Big shouts out to those two absolute stars (Mercedes pun intended). Thanks again.

Adam Avenus

Sonia took such amazing care of us and created a first class experience. She educated us along every step, was always prompt to respond and ensured a smooth transition out of my old vehicle and in to my new one. This process isn’t always easy but Sonia made it feel like a breeze. Immense gratitude to the entire MB Barrie team. 🙏🏼

S. Ling

My experience with Deanna was exceptional. She was professional, knowledgeable, and took the time to understand my needs. Her explanations were clear, and she made the entire process smooth and stress-free. Deanna's customer service skills and expertise made a significant difference in my buying experience, and I truly appreciate her support. Thank you!

Maria Hiesl

Amazing Staff!

The staff at Mercedes Benz Barrie were amazing. Everyone was helpful and took the time to explain all the features- and there were many! I am so happy with my purchase. Won't be buying a vehicle from anywhere else!

Nasrin Gholizadeh

Exceptional experience

Everything about my recent car purchase was an exceptional experience. It is very clear that customer service and satisfaction for Mercedes Benz Barrie is a priority. Special thanks to GM Shaun Bahrami that goes above and beyond for his customers and is amazing with communication and follow through. I will strictly go to this location going forward
Also, thanks to Deanna and Carolina from the Service department for providing the best service.
Definitely recommend this dealership if you are looking to purchase a car.

Melissa A

Highly recommended

Gerry is beyond wonderful, extremely sincere and genuine in his approach, I visited many car dealerships before coming to Mercedes Barrie and the experience I had at this dealership, and interaction I had with Gerry far surpassed all others. I would highly recommend working with this eager to help sales person. Unfortunately the car I am looking for is not in stock at this dealer, however I truly appreciate the honest up front approach that they won't be able to secure it, versus taking my deposit and trying to do a dealer trade and stringing me along for weeks. Shows so much integrity and respect and that they are putting the customer first beyond their own personal agenda. So pleased with this experience and hope to do business with you in the future Gerry!

David Blades

Amazing dealer experience

Have always been a BMW purchaser and thought I would try Mercedes Benz for a change. Found the exact specifications at the Barrie Mercedes Benz of a Star Certified GLC300. Had an amazing dealer experience right from the initial phone discussion with the Sales Professional Gerry, right through to the dealer visit and eventual delivery of the vehicle (he was amazing especially at remembering small details). The Finance Manager Deanna was an absolute pleasure to deal and helped (in a non pushy way) in the choosing of the correct vehicle warranty requests that made sense for me. Jimson the Delivery Specialist made sure we understood many of the necessary features of the vehicle (bluetooth etc.) which makes a difference especially with all this new technology. Thanks again, my wife loves her new vehicle.

Charlie 3

Best experience I have ever had

I told Jeff the first day we met that I'm not the biggest fan of buying cars. Honestly, this was the best experience I have ever had at a dealership. Everything has been streamlined, so there was no time wasted. I couldn't ask for anything more out of the process. Jeff and the entire team was fantastic from start to finish.

Great service means happy customersat Mercedes-Benz Barrie.